Wärtsilä Water and Waste has in-house technical service teams that are able to assist customers throughout the lifecycle of their freshwater generation installations. Our teams help with the optimisation of efficiency and performance. Customers can call in our technical support during installation, start-up, operation and maintenance.
Our facility in Geesthacht, Germany, provides customized solutions with short delivery time and with a tight quality control. Thanks to our global agents and distributors network, our after-sales and spare parts services are reliable and well organised.
For SPARE PARTS
E-mail: wsc.aftersales@wartsila.com
For urgent support, contact +49 4152 805-130.
For TECHNICAL SUPPORT & SERVICE
Email: wsc.aftersales@wartsila.com
For urgent support, contact +49 4152 805-226.
We service following equipment:
All our services can be certified according to following classification societies: TÜV, DEKRA, BV, LROS (Class 2.2), DNV-GL (Class II), RINA, RMROS, CCS, KR and ABS.
Please fill in the form, we aim to respond within 1-2 business days depending on the enquiry. For an existing installation, provide all necessary details to identify the installation and the equipment. Fields indicated with an asterisk (*) are required.
For NEWBUILD, please contact +49 4152 805-0 or waw.sales@wartsila.com.
For SPARE PARTS, please e-mail us with the Equipment Serial Number or the name of the vessel at wsc.aftersales@wartsila.com. For urgent support, contact +49 4152 805-130.
For TECHNICAL SUPPORT & SERVICE, please email us with the Equipment Serial Number or the name of the vessel at wsc.aftersales@wartsila.com. For urgent support, contact +49 4152 805-226.
Equipment Serial Number is taken from the equipment nameplate and includes all letters and numbers as given on the equipment nameplate.