Ensuring the continuous compliance and functioning of our installed base ballast water management systems is key to us. This is why we support our customers with high-quality OEM spare parts and a full range of technical support for our Aquarius BWMS line.
As Wärtsilä Water and Waste we have in-house technical service teams that assist customers with the installation of Aquarius ballast water management systems and that provide after-sales services such as repair, maintenance and technical support. Our service colleagues offer extensive support during start-up, operation and maintenance. Our facility in Poole, England, provides customized solutions with short delivery time and with a tight quality control.
For SPARE PARTS
E-mail: pse@wartsila.com.
For urgent support, contact +44 1202 662 634
For TECHNICAL SUPPORT & SERVICE
Email: poole.service@wartsila.com.
For urgent support, contact +44 1202 662 616.
All our services can be certified according to following classification societies: TÜV, DEKRA, BV, LROS (Class 2.2), DNV-GL (Class II), RINA, RMROS, CCS, KR and ABS.
Please fill in the form, we aim to respond within 1-2 business days depending on the enquiry. For an existing installation, provide all necessary details to identify the installation and the equipment. Fields indicated with an asterisk (*) are required.
For NEWBUILD & RETROFITS, please contact +44 1202 662 600 or ballastsales@wartsila.com.
For SPARE PARTS, please e-mail us with the Equipment Serial Number or the name of the vessel at pse@wartsila.com. For urgent support, contact +44 1202 662 600.
For TECHNICAL SUPPORT & SERVICE, please email us with the Equipment Serial Number or the name of the vessel at poole.service@wartsila.com. For urgent support, contact +44 1202 662 600.
Equipment Serial Number is taken from the equipment nameplate and includes all letters and numbers as given on the equipment nameplate.