The first priority in a crisis at Wärtsilä is to ensure safety of people. The objective of crisis communications is to keep our key stakeholders updated, ensure smooth flow of information, and support fast recovery.
Key principles in communicating during a crisis at Wärtsilä include openness, transparency, and speed.
As a global company, Wärtsilä has local incident management teams in various countries and a global response team, who together ensure good crisis management, safety, and recovery.
Globally, the Central External Communications team and EVP, Marketing and Communications are responsible for crisis communications. Additionally, crisis communications capabilities are being trained and strengthened throughout the company to ensure fast and smooth crisis communications activities when needed.