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NACOS Connect, Remote maintenance

Reduce system downtime by integrating our Remote Maintenance Application on board of your vessel

NACOS Connect, Remote maintenance

In maritime operations, ensuring the safety and efficient functioning of your on board system is paramount. However, problems may pose significant risks and loss. That's why it's crucial to provide immediate assistance to resolve issues quickly. Remote maintenance application enables on board systems to be remotely maintainable by our experts wherever the vessel is and as long as an internet connection is available.

What we can do?

  • Troubleshooting
  • Repair
  • NACOS Connect Software updates
  • NACOS Connect Profile and configuration updates
  • Planned Maintenance (SA1)

 

Remote Maintenance diagram

Key benefits

  • Reduce potential risks and loss as consequence of long system downtime.
  • Cut out travel time by enable us accessing remotely.
  • Improve on site visit outcome thanks to the background preparation work.
  • Remote maintenance comply with IEC 61162-460 and IEC 62443-3-3.

Key features

  • NACOS Platinum build-in feature for monitoring and control over the remote sessions.
  • Resilient design principle.
  • Encrypted communication.
  • Physical device to segragate OT zone when not needed (AIR-GAPPER).
  • OT dataexhange on separate outbound line.
  • IoT device and applications remotely patchable.
  • Session backup.
  • Rendezvous-Server design principle.
  • File transfer AV scanned.

Some of the above features may be depending on the current NACOS Platinum runtime version.

 

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